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Instant Answers About Water Delivery

How water delivery works

In a nutshell:

  1. If your office has 25 employees or less, you can easily sign up online or over the phone at 888-771-4904. For larger offices with more than 25 employees, you can sign up in minutes with a customer service rep at 888-771-4904.
  2. On the delivery date you've selected, we'll drop off your first delivery of water and a new water cooler if you've selected one.
  3. On subsequent delivery dates, we'll simply pick up the empty bottles and replace them with new ones!
  4. Manage your account online with the ability to change and skip deliveries, as well as add other great products like our popular On-The-Go sizes and even Starbucks® coffee!


Learn more in How Bottled Water Delivery Works

Our Products

Our Home & Office delivery service offers a variety of natural water products in a wide range of packages and sizes to fit your office needs. In addition to spring water products, we also offer selections of sparkling water, mineral waters and Starbucks® coffee.

Learn more in Products and Water Coolers

Our Services

In addition to our healthy water refreshment solutions, you can enjoy Office Coffee Service, including coffee brewers, coffee, tea and condiments. Fortune 1000 companies are eligible for our National Accounts program, providing value-added services and benefits to large and multi-location corporations.

How much does it cost?

Our Home & Office delivery provides unbeatable value across a variety of bottled waters, coffee, water coolers and more. Get started to check the latest offers in your area.

Do I have to be at the office?

After your very first delivery, you don't have to be at the office to receive subsequent deliveries. Just leave your empty bottles at a pre-arranged location and we will replace them with your new delivery.

Learn more in Deliveries & Returns

Can I skip a delivery?

You can easily skip or modify upcoming deliveries by accessing your account online or by calling customer service at 800-472-9888.

Learn more in Deliveries & Returns
Learn more in How Bottled Water Delivery Works

How much water do I need?

Office size and climate play a part in how much water you'll need. Use our handy water recommendation chart to determine how much water your office will need.

View the water recommendation chart

How often do you deliver?

You will receive deliveries every 3-4 weeks. Once you become a customer, you'll receive a printed delivery schedule that will tell you exactly when you will receive your upcoming deliveries. You can access your up-to-date delivery schedule online at any time at eservice.icemountainwater.com.

How do I make changes?

It's easy! After you receive your first delivery, you can create an account at eservice.icemountainwater.com where you can view your bills, modify your upcoming deliveries, and add some of our other great products like our popular On-The-Go sizes and Starbucks® coffee! It's a great time-saver!

Learn more in How Bottled Water Delivery Works

Do I need a water cooler?

You have the option of renting or purchasing use of one of our premium-quality water coolers. Already have a water cooler? No problem, you can continue to use your existing water cooler.

Learn more in Products and Water Coolers

Order toll-free:
888-771-4904
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