How water delivery works
In a nutshell:
- Sign up for water delivery
online or over the phone at
888-771-4904.
- We'll drop off your first delivery of bottled water and set up a new water cooler if you've selected one.
- About once a month, we'll pick up the empty bottles and replace them with new ones.
Manage your deliveries and account online 24/7!
Learn more in How Bottled Water Delivery Works
Learn more in Plans and Pricing
Our Products
Our home water delivery service offers a variety of natural water products in a wide range of packages and sizes to fit your lifestyle. In addition to spring water products, we also offer selections of sparkling water, mineral waters, coffee products, and Super C vitamin drink mixes.
Learn more in Products and Water Coolers
Plans and Pricing
Our Pure Savings Plans offer great-tasting Ice Mountain
bottled water to your home for about $1 per day. Our Plans provide unbeatable value and give you
preferred pricing on other popular products along with free use** of a premium quality water cooler.
Learn more in Plans and Pricing
Do I need to be home?
You are only required to be home to receive a delivery if we are arriving to set up or pick up a water
cooler at your home. You do not need to be at home to receive regular deliveries, just leave your empty
bottles at a pre-arranged location and we will replace them with your new delivery.
Learn more in Deliveries and Returns
Going on vacation?
You can easily skip or modify upcoming deliveries by logging into your account online or by calling customer
service at 800-472-9888.
Learn more in Deliveries and Returns
How often do you deliver?
Our Pure Savings Plans are delivered to your home on a set monthly delivery day. Once you
become a customer, you'll receive a printed delivery schedule that will tell you exactly
when you will receive your upcoming bottled water deliveries. You can access your up-to-date
delivery schedule online at any time.
How do I make changes?
It's easy! After you receive your first water delivery, you can create an account at
eservice.icemountainwater.com
where you can view your bills, modify your upcoming deliveries, and add some of our other great products
like our popular On-The-Go sizes, Super C vitamin mixes, or even Starbucks® coffee!
It's a great time-saver!
Learn more in How Bottled Water Delivery Works
Do I need a water cooler?
By choosing one of our money-saving Pure Savings Plans, you have the option of getting free use** of one of our premium-quality water coolers. Already have a water cooler? No problem, you can continue to use your existing water cooler.
Don't have room for a water cooler? You can choose one of our convenient case plans and receive On-the-go sizes that are ready for the fridge! Take a look at our different plans.
Learn more in Products and Water Coolers